Return policy

Returns

You can return any product purchased our website within 14 days from the date of delivery, with pick-up at home or at any Golden Goose Store.

Make sure the products are in their original condition with all the tags and packaging included. If you want to return your product by mail, complete the online returns form and book collection with the courier.

Making a return, whether online or in store, is free.

Size exchange

Purchased items can only be exchanged with articles of the same model, in a different size, if available.

You can return any product purchased on goldengoose.com within 14 days from the date of delivery.

When the item has been received and processed, we will proceed with shipping of the new item, if available.

Make sure the products are in their original condition with all the tags and packaging included. If you want to return your product by mail, complete the online size exchange form and book collection with the courier.

Making a return, and consequently, exchanging sizes, is free.